Sold to research professionals only · laboratory use only
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Updated: 10 November 2026

Terms of sale

These terms govern sales concluded between [À COMPLÉTER : raison sociale] (“Halysis”, “we”) and any professional customer (“the customer”). They apply exclusively between professionals. The provisions of the French Consumer Code relating to consumers, including the right of withdrawal, do not apply.

1. Purpose and acceptance

Any order implies unreserved acceptance of these terms and of the research use policy, which forms an integral part of them. They prevail over the customer's purchasing terms, unless otherwise agreed in writing.

2. Account opening

Sales are reserved for verified trade accounts. The customer provides accurate information about its identity, its activity and the intended use of the products, and keeps it up to date. We may request any supporting document and refuse to open an account without having to give reasons.

3. Quotes and orders

The prices shown on the site are indicative, exclusive of tax and per vial. Only the written quote is binding on Halysis; it is valid for thirty days unless stated otherwise. The order is firm on receipt of the quote accepted in writing and, where applicable, of payment. We may refuse or cancel an order for a legitimate reason, in particular where there is doubt as to the intended use.

4. Prices and payment

Prices are in euros, exclusive of tax, shipping costs, import duties and taxes. Payment is made as indicated on the quote. Any late payment automatically gives rise to penalties at three times the French legal interest rate, together with a fixed indemnity of €40 for recovery costs (Articles L. 441-10 and D. 441-5 of the French Commercial Code).

5. Delivery

Products are delivered to the professional address given by the customer. Lead times are indicative. Risk passes to the customer on handover to the carrier. The customer checks the parcels on receipt, makes any reservations to the carrier within three days, and informs us.

The customer alone is responsible for compliance with the rules on import, holding and use applicable in the country of destination. We do not ship to countries where, to our knowledge, a product is prohibited.

6. Retention of title

The products remain our property until the price has been paid in full.

7. Conformity and complaints

Each batch comes with a certificate of analysis. The customer has fourteen days from receipt to report in writing any non-conformity with that certificate, enclosing the batch number and the analytical data available. If the non-conformity is established, we replace the product or refund it, to the exclusion of any other compensation.

Owing to the nature of the products, vials that have been opened, poorly stored or reconstituted are neither taken back nor exchanged.

8. Use of the products

The products are sold solely for in vitro research and laboratory use. The customer undertakes not to use them in humans or animals and not to resell them to private individuals. It indemnifies Halysis against any claim, penalty or judgment arising from a contrary use.

9. Liability

The technical information on the site is provided for documentation purposes. It is for the customer to check that the products are suitable for its work. Our liability is limited, on all grounds combined, to the amount excluding tax of the order concerned. We are not liable for indirect damage, nor for the consequences of a non-compliant use.

10. Force majeure

Neither party is liable for a failure due to force majeure within the meaning of Article 1218 of the French Civil Code.

11. Personal data

Data processing is described in the privacy policy.

12. Governing law and disputes

These terms are governed by French law. Any dispute falls within the exclusive jurisdiction of the [À COMPLÉTER : tribunal de commerce compétent], including where there are several defendants or third-party proceedings.

This English version is a translation provided for convenience. In the event of a discrepancy, the French version prevails.